Chapter1

Chapter Operations and Productivity Discussion Questions 1. The text suggests four reasons to mull over OM. We hope to understand (1) how people organize themselves for productive enterprise, (2) how goods and serve atomic number 18 produced, (3) what trading operations managers do, and (4) this costly dismantle of our economy and most enterprises. 2. Possible responses include: offer smith (work specialization/ division of labor), Charles Babbage (work specialization/ division of labor), Frederick W. Taylor (scientific management), Walter Shewart (statistical try egress and quality control), Henry Ford (moving assembly line), Charles Sorensen (moving assembly line), luscious dog and Lillian Gilbreth (motion study), Eli Whitney (standardization). 3. See references in the answer to question 2. 4. The true charts forget differ, depending on the ad hoc organization the student chooses to describe. The big subject is for students to reco gnize that all organizations require, to a greater or lesser extent, (a) the three primary functions of operations, finance/accounting, and marketing; and (b) that the idiom or detailed breakdown of these functions is dependent on the specific private-enterprise(a) strategy employed by the plastered. 5. The answer to this question may be similar to that for question 4.

Here, however, the student should be bear out to utilize a more detailed knowledge of a early(prenominal) employer and indicate on the chart additional information such(prenominal) as the number of persons employed to perform the various functions and, perhaps, the personate of the operable areas within the overall organization hierarchy. 6. Th! e basic functions of a firm are marketing, accounting/ finance, and operations. An interesting class sermon: “Do all firms/organizations (private, government, not-for-profit) perform these three functions?” The authors’ hypothesis is yes, they do. 7. The 10 decisions of operations management are product de- sign,...If you want to get a full essay, order it on our website: OrderEssay.net

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