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Tuesday, September 24, 2013

The Ritz-Carlton Hotel Company L.L.C as the "king of hoteliers

EXECUTIVE SUMMARY:The Ritz-Carlton Hotel Company L.L.C is known in the hotel assiduity as the king of hoteliers?. It is best known for its emblematical and old-time service of process. The principles screwing its service are largely driven by the bequest of Ceaser Ritz, whose philosophy of service and innovations redefined the standards of service, dining and facilities for prodigality in a hotel. In modulate to maintain its positioning in the market, the troupe has strived to enhance its core competencies and preventing them from becoming rigidities. The report aims to digest and beautify how the Ritz-Carlton has used and could adopt Human Resources Management scheme to activate it to a higher level in the industry. understate AND centre OF SERVICE:The Ritz-Carlton Hotel Company L.L.C is a leader in the hotel and hospitality industry that specializes in the development and operation of luxury hotels for others. It presently has operations in the three major regions; Asia/Pacific, atomic number 63/ bosom East and the Americans and Caribbean.
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(see Exhibit 1)Today the company is renowned for its exemplary and extraordinary service and painstaking attention to detail The rouge device driver of it success was the legacy of Ceaser Ritz, whose philosophy of service and innovations redefined the standards of service, dining and facilities for luxury in a hotel setting endured huge after his end through his son Charles Ritz, who was an active visiting card member of The Ritz-Carlton until his demolition in 1977. As one would put up the measure of the comfort derived from personalization available is tot whollyy in the conceal of the clients. The Ritz-C arlton group realised this long time ago an! d has since demonstrable an aggressive and proactive approach to innovation of it delivering of services to consistently exceed the expectations of the guests. As a result, the company has received all the major awards the hospitality... If you hope to get a full essay, order it on our website: OrderEssay.net

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